Greetings, and thanks for the e-mail you just sent to sgi-faq@viz.tamu.edu. This address is used by the joint editors of the Frequently Asked Questions lists for the comp.sys.sgi.* newsgroups to communicate among themselves, and by readers of those newsgroups to send additions, corrections and suggestions to the editors. It is not a general help line for people with questions about or problems with SGI hardware, software, or systems, and it has no official connection with Silicon Graphics Incorporated. Listed below are some pointers that might help in finding the information that you need. We continue to encourage you to send additions, corrections, and suggestions to this address. We make a serious effort to incorporate them into the FAQs. Regards, The SGI FAQ group - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - $Id: cannonball,v 1.11 1995/12/22 05:41:47 sgi-faq Exp $ - You can get the most recent versions of our collection of Frequently Asked Questions (FAQs) and answers ... 1) on Usenet. Each FAQ is posted to comp.sys.sgi.misc and to the news.answers and comp.answers newsgroups (whose purpose is to store FAQs) twice per month. 2) by anonymous FTP from one of these sites: N. America: viz.tamu.edu /pub/sgi/faq/ rtfm.mit.edu /pub/usenet/news.answers/sgi/faq/ ftp.uu.net /usenet/news.answers/sgi/faq/ Europe: ftp.germany.eu.net /pub/newsarchive/news.answers/sgi/faq/ ftp.uni-paderborn.de /pub/FAQ/news.answers/sgi/faq/ Asia: nctuccca.edu.tw /USENET/FAQ/news/answers/sgi/faq/ hwarang.postech.ac.kr /pub/usenet/news.answers/sgi/faq/ In case your name server isn't working, the IP number of viz.tamu.edu is 128.194.53.1 at this writing. Note that rtfm.mit.edu is home to many other FAQs and informational documents, and is a good place to look if you can't find an answer here. If you can't use FTP, send mail to mail-server@rtfm.mit.edu with the word 'help' on a line by itself in the text, and it will send you a document describing how to get files from rtfm.mit.edu by mail (and how to break large files into chunks small enough to fit into your mailbox, if that's a problem). Send the command 'send usenet/news.answers/sgi/faq/misc' to get the SGI misc FAQ, and similarly for the other FAQs. Send the command 'send usenet/news.answers/internet-services/access-via-email' to get the "Accessing the Internet by E-Mail FAQ". 3) on the World Wide Web at http://www-viz.tamu.edu/~sgi-faq/ or one of the sites listed in http://www.jazzie.com/ii/internet/faqs.html - You can post your question to the appropriate Usenet newsgroup, including but not limited to the SGI groups below: comp.sys.sgi.announce Announcements for the SGI community. (Moderated) comp.sys.sgi.admin System administration on Silicon Graphics' Irises. comp.sys.sgi.apps Applications which run on the Iris. comp.sys.sgi.audio Audio on SGI systems. comp.sys.sgi.bugs Bugs found in the IRIX operating system. comp.sys.sgi.graphics Graphics packages and issues on SGI machines. comp.sys.sgi.hardware Base systems and peripherals for Iris computers. comp.sys.sgi.misc General discussion about SGI's machines. The SGI misc FAQ lists related newgroups where you might also try. - If you own SGI system(s) and have a support contract, you can contact SGI directly at the SGI Technical Assistance hotline. For technical support, call 1-800-800-4SGI (1-800-800-4744) in North America or your local sales office elsewhere. If you already have an open call and are not satisfied with the response you are getting, ask to speak with a supervisor. - For product information, call SGI Direct at US & Canada: 1-800-800-SGI1 (1-800-800-7441) France: 05 244 244 Germany: 0130 811 011 U.K.: 0800 440 440 or call your local SGI sales office. - General information on SGI is available on their World Wide Web server at http://www.sgi.com/. -- The SGI FAQ group http://www-viz.tamu.edu/~sgi-faq/ Finger us for info on the SGI FAQs, or look in ftp://viz.tamu.edu/pub/sgi/.